Your Story Matters


What is the course about?

This two day course will introduce staff to life story work and how they can use this approach to improve the way that they provide care and support to individuals. Excellent care is based on building relationships. This involves recognising the uniqueness of the person, the stories that make up their life and how these influence not only who they are and how they behave, but also their hopes and wishes for the future. Life story work enables us to see people as individuals in the context of their relationships with others, thus preserving their unique identity and enabling their rights to be respected and valued.

What does the course involve?

The course is interactive, using practical exercises to demonstrate the importance of communication and building rapport and illustrating how to get started with life story work. The two days are held approximately six weeks apart, to give participants the opportunity to try out some of the techniques and to reflect on their practice.

Who is the course aimed at?

Front line staff working in residential care, hospitals, day services and home care.

What will staff learn on the course?

  • the importance of relationships and how to build rapport
  • the importance of seeing people as individuals with their own stories, histories and future hopes
  • how to use life story work as a way of improving communication with individuals and the support provided
  • how life story work can help staff work in accordance with equalities and human rights legislation and principles
  • how to identify appropriate support to help staff undertake life story work

By the end of this two – day course participants will be able to: 

  • Understand current guidance for dementia care and how LSW fits into this
  • Understand the importance of rapport and how life story work enhances relationships with individuals and family carers
  • Understand the principles underpinning life Story work
  • Understand the benefits of life story work
  • Understand the principles of the Human Rights Act and how this relates to providing care that promotes dignity and respect.
  • Be able to begin to use life story work
  • Be able to work with others involved with the person with dementia (carer, friend, partner, volunteer) to produce a life story
  • Develop their action plan for undertaking life story work.